Tag: prioritisation
The Prioritisation Experiment Have you ever thought about how your life would look like if the prioritisation methods we use during software development (value, importance, complexity-based etc.) were applied there? Imagine that you are sitting on the bus, which is about to leave, but somebody important runs after it and the driver down prioritises you, and you have to get off.
more...Increase Customer Satisfaction with the Kano Model A couple of weeks ago I had a great discussion with one of my colleagues about the Kano model and how we could use it to make better deliveries. The model itself is a classification of features of a product based on customer needs and attributes. It was created by Professor Noriaki Kano (on the right) in the 1980s.
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